![]() From there you can follow the prompts until you finish the reversal.Īlternatively, you’ll have to Call 0 to request a Send Money transaction reversal. What do you do if you wish to reverse a transfer? Fortunately, reversals can be done on the Banking App, Online Banking and via Cellphone Banking.įor Cellphone Banking, simply dial *120*321# from your cellphone, enter your PIN, select option 4 which is ‘send money’, next you’ll see the ‘eWallet reversal’ option. If you don’t have enough airtime to dial the activation dial string, you may dial *130*277# to top up the airtime.Īt an ATM, simply select “cardless services” and follow the prompts. And in case you don’t have the PIN do not panic! Simply dial *120*277# to access the FNB eWallet and generate a new PIN. If you wish to withdraw cash at an FNB ATM you can use the PIN you received with your SMS. You can draw cash at an FNB ATM or at selected retailers.Īlternatively, you can make purchases at selected retailers or buy airtime and electricity if you are an FNB customer. Once money has been sent, you’ll get and SMS with the confirmation of the amount received. Choose the method you feel more comfortable with. After all, all four ways of sending will achieve the same purpose. This means you can simply send money from the comfort of your home. Which option should you use? I love convenience, so for any channel that would prevent me from having to go to the branch or an ATM, I always choose that.Ĭellphone Banking, Online Banking and the FNB App allow you to send money from wherever you are. Having looked at all four methods we can really see that its is really easy to use any of the digital channels available.
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